"Let's Wilson It"
Was listening to the podcast version of CBC’s Quirks and Quirks science program. The latest episode has some interesting segments, two of which are with men called D. Wilson. Just a coincidence, I’m...
View ArticleCustomer Service on the Phone: Netflix
An interesting piece about the move, by Netflix, to phone-only customer service. Victory for voices over keystrokes | CNET News.com Much of it sounds very obvious. Customers tend to prefer phone...
View ArticleCultural References and Mass Media
An effect of my not having a television is that I occasionally miss “references to popular culture.” Case in point. xkcd – A webcomic of romance, sarcasm, math, and language – By Randall Munroe To add...
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